Synology DSM permissions are easiest to manage when users belong to clear groups and folders are owned by those groups. Avoid one off overrides that drift over time.
Principles to follow
Design once, then apply consistently.
Least privilege - grant only what users need
Groups over individuals - assign rights to groups, add users to groups
Separation of duties - limit admin rights to a few named accounts
Create groups by role
Groups describe what a person does, not who they are.
Department groups such as Design, Accounts, and Operations
Project groups for time bound work that can be removed later
Service groups for packages that need restricted access
Map groups to folders
Keep ownership predictable and reviewable.
One primary owner group per shared folder
Read only groups for company wide reference folders
Use recycle bins and snapshots per share for recovery
Admin policy and break glass
Hold admin access like a fire extinguisher: available, but rarely used.
Create named admin accounts and disable the default admin
Keep a sealed break glass account with strong credentials
Log in as admin only to change settings, not for daily work
Onboarding and offboarding
Document a fast, repeatable flow so nothing is missed.
Template new users with default group membership
Auto create home folders with sensible quotas if required
On exit, disable accounts, archive home data, and remove group access
Directory services options
Choose how identities are managed.
Local DSM directory for small teams
LDAP or Active Directory for larger sites or mixed platforms
Use SSO where supported by packages
Audits and reviews
Light routines keep permissions healthy.
Quarterly review of group membership and admin accounts
Export permissions for critical shares and check for drift
Rotate service account passwords on a schedule
FAQs
Helpful clarifications for setup and policy.
Should each person be in many groups - keep it minimal and purposeful
Can we nest groups - keep nesting shallow to avoid confusion
Do we need 2FA for all - require it for admins and power users
Need technical support or more detailed guidance? Please contact Synology via our Synology Support – Australia page. It includes ticket, Live Chat, warranty and downloads links.
DSM User and Group Design for Synology in Australia: Simple and scalable
Posted By Ethan Ro
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