Use this guide to plan, deploy, and monitor Active Backup for Business without overcomplication.

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Overview

Active Backup for Business is included on supported models and provides centralised backup for endpoints and servers.

Plan storage capacity and network windows before you deploy to avoid contention.

Plan the scope and storage

Define which devices and services you will protect first.

  • Workstations and laptops with file level and image options
  • Servers or NAS to NAS tasks where supported
  • Virtual machines through hypervisor integration on supported platforms
  • Retention policy that fits your compliance or recovery goals

Install and connect agents

Use a repeatable process to add devices.

  • Create device lists and group them by policy
  • Install agents where required and register them with Active Backup
  • Verify connectivity and storage permissions before first runs

Create protection policies

Balance network load, backup windows, and recovery time objectives.

  • Schedule incremental jobs during low usage periods
  • Exclude caches and temporary folders that bloat backups
  • Enable application aware snapshots where supported

Recovery and test restores

Practice restores are essential to verify integrity and build team confidence.

  • Define recovery locations and required network routes
  • Run quarterly restore tests for each device class
  • Document the steps and keep them with the team playbook

Monitoring and operations

Use alerts and reports to catch issues early.

  • Enable email alerts for failed jobs
  • Review capacity and retention monthly
  • Rotate encryption keys and update credentials on schedule

FAQs

Short answers to common questions.

  • Is it licensed per device - it is included on supported models without per device fees
  • Can I back up macOS - yes using the appropriate agent and policy
  • Does it replace Hyper Backup - they serve different roles, one is centralised endpoint backup and the other is for NAS data protection

Need technical support or more detailed guidance? Please contact Synology via our Synology Support – Australia page. It includes ticket, Live Chat, warranty and downloads links.

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