Create a simple and private photo hub that keeps everyone backed up and organised.

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Overview

Synology Photos combines personal and shared spaces so each person has a private camera roll and access to family albums.

Plan users and structure

Design a simple folder layout that matches how your family searches for photos.

  • Create user accounts for each person
  • Decide on a shared library location such as Family or Year based folders
  • Set naming standards for events and trips

Create shared libraries and folders

Shared libraries make it easy to organise and view together.

  • Create a shared library and enable who can contribute
  • Use folders by year and event for predictable paths
  • Keep private albums inside personal spaces where needed

User access and permissions

Give access only where needed and keep control simple.

  • Use groups such as Parents and Kids for easier management
  • Assign view or contribute rights per album or folder
  • Enable recycle bin to recover accidental deletes

Mobile app setup and uploads

Enable automatic uploads on trusted WiFi so photos land on the NAS without manual steps.

  • Install Synology Photos on each phone and sign in
  • Enable background upload to personal space or a shared inbox
  • Set mobile data limits and charging only if preferred

Organise albums and tags

Keep albums tidy with a quick routine.

  • Review new uploads weekly and move into albums
  • Use face recognition and location filters to speed sorting
  • Keep album names consistent and short

Remote viewing options

Choose a simple and safe access path for family members.

  • Use QuickConnect or a secure reverse proxy
  • Enable two factor sign in for admin accounts
  • Limit public links and expire them after events

Backup and protection

Protect the family archive with layered safeguards.

  • Schedule snapshots on the photo volume
  • Back up to a second NAS or cloud
  • Test restore a small album monthly

Troubleshooting checklist

If uploads stall or albums go missing, check these items.

  • Confirm app permissions and battery saver settings
  • Verify user rights on shared libraries
  • Let indexing complete before adding more files

FAQs

Helpful answers for common family setups.

  • Can kids upload without seeing private albums? Yes with correct permissions
  • Do live photos work? They may import as paired files, verify playback on clients
  • Can grandparents view remotely? Yes with user accounts and simple remote access

Need technical support or more detailed guidance? Please contact Synology via our Synology Support – Australia page. It includes ticket, Live Chat, warranty and downloads links.

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