If you require technical support with ASUSTOR products please follow the below steps to raise a ticket.
Obtaining an ASUSTOR ID:
Once the NAS has been initialized, you will be able to log in to ADM. Click Settings.
Go to the Registration page and click Create new account.
If you are encountering other issues during registration, please contact our technical support:
Submit a support ticket:
1 - Login to ASUSTOR member portal using your ASUSTOR ID and submit a support ticket. The ASUSTOR team will assess the case and issue a support ticket number.https://member.asustor.com/
2 - Once the ticket number is issued, contact NAS Marketplace using one of the existing methods and provide the following details:
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Proof of purchase
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The defective unit
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The ASUSTOR support ticket number
How to Contact Us:
- Contact form: Click HERE- Email: Support@nasmarketplace.com
