Overview

QuickConnect allows secure remote access to your NAS services without manual port forwarding on your router.

It is designed to balance simplicity with security for home users and small teams.

Pros and cons

Use this quick view to decide if QuickConnect suits your environment.

• Pros - simple setup, works across many ISPs, no router changes needed
• Cons - performance depends on internet paths, fewer advanced routing options than a full VPN

Setup steps

Enable the service and test access from an external network before relying on it.

• Create or sign in to a Synology account on the NAS
• Enable QuickConnect in Control Panel and choose a unique ID
• Select which services to expose such as Photos or Drive
• Test access from mobile data or a different network

Security best practices

Keep remote access safe with a few simple controls.

• Use strong passwords and two factor authentication for admin accounts
• Restrict which apps are exposed and review them quarterly
• Enable security notifications and keep DSM updated

Troubleshooting checklist

If access fails, check these items first.

• Verify the QuickConnect ID and account status
• Confirm the NAS has outbound internet access and correct DNS
• Check that the chosen apps are enabled for QuickConnect
• Try from a second device to rule out client issues

FAQs

Helpful answers for common questions.

• Is QuickConnect secure for photos and files? Yes when you use up to date software and strong sign in
• Should I use a VPN instead? Use VPN for admin and complex routing, QuickConnect for simple user access
• Does it work on mobile? Yes through the official apps and web portals